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Fake DHL customs fee scam. DHL does not request payment via SMS links for UK deliveries.
Scam risk score based on AI analysis and community reports
3 indicators identified
Brand Impersonation
Uses DHL branding to appear legitimate.
Customs Fee Request
Fake customs fees are among the most common delivery scam tactics.
Suspicious Link
Non-DHL domain used.
Do not click on any links in the SMS, as they may lead to phishing sites or malware.
Verify the message by directly contacting DHL through their official customer service number or website.
Be cautious of messages asking for payment or customs fees, especially if you were not expecting a delivery.
Check the sender's phone number; legitimate messages from DHL will come from a recognizable source, not random numbers.
Report the scam to Action Fraud and consider blocking the number to avoid future messages.
Anonymised copy of the original message — included for reference
First reported 3 months ago
Generating educational guide…
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