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Fake Royal Mail customs fee scam. Royal Mail never asks for payment via text message links.
Scam risk score based on AI analysis and community reports
3 indicators identified
Brand Impersonation
Impersonates Royal Mail to appear legitimate.
Unusual Payment Request
Requests a small fee via a suspicious link to capture card details.
Suspicious Link
Link leads to a phishing site, not the official Royal Mail website.
Do not click on any links in the SMS. Instead, visit the Royal Mail website directly to check for any notifications.
Verify the sender's phone number. Official communications from Royal Mail will come from recognized and verified numbers.
Never provide personal or payment information via SMS. Legitimate companies typically won’t ask for sensitive information this way.
Report the message to the relevant authorities, such as Action Fraud, to help raise awareness and combat the scam.
If you have already engaged with the message, consider monitoring your financial accounts and change passwords if necessary.
Anonymised copy of the original message — included for reference
First reported 3 months ago
Generating educational guide…
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