EmailImpersonates Royal MailHigh Risk

Royal Mail Customs Charge Email Scam

Fake Royal Mail customs charge email designed to steal card details via a fraudulent payment page.

85/100

High Risk

Scam risk score based on AI analysis and community reports

Warning Signs Detected

3 indicators identified

Unexpected Customs Fee

If a genuine customs charge is owed, Royal Mail sends a physical card — not an email link.

Fraudulent Payment Portal

Payment link leads to a fake Royal Mail page.

5-Day Return Threat

Threat of parcel return pressures quick payment without verification.

What To Do If You Received This

Royal Mail sends physical notifications for customs charges. Do not pay via email links — visit royalmail.com directly.

Report Details

Channel: Email
Org Impersonated: Royal Mail
Risk Score: 85/100
First Reported: 30 May 2026
Reports Received: 352
Warning Signs: 3

Original Message (Reference)

Anonymised copy of the original message — included for reference

Subject: Customs charge outstanding on your parcel Dear Customer, Your parcel [TRACKING-NUMBER] is being held at our depot due to an outstanding customs charge of £8.00. Please pay within 5 days to avoid return of your item. Pay now: [SUSPICIOUS-LINK]

First reported 3 months ago · 352 total reports

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